Product Description
Crafted with a sturdy brass stamp and a comfortable wooden handle, this soap stamp allows precise and lasting impressions on your handmade soaps. Its durable materials ensure consistent use, giving your soaps a professional, artisanal touch. Ideal for soap makers seeking to elevate their product presentation with clean, detailed designs.
Shipping
π¦Β Production & Delivery Timeline
All items areΒ made to order starting from the 1st day after your order is placed.
Delivery typically takesΒ 2β3 weeks, depending on the destination country and local regulations.
If there are any changes or delays in the timeline, we willΒ inform you in advance.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
π§Ό CARE & MAINTENANCE
Clean after every use with a soft cloth to remove dust or residue.
- For stubborn dirt, use a soft brush & mild soap, then dry thoroughly.
- Avoid harsh abrasives or metal pads β they can scratch the brass surface.
- Keep fully dry and store in a low-humidity, dust-free box to prevent oxidation.
- Optionally apply a thin coat of light machine/mineral oil on non-stamping areas to prevent tarnish.
- Before use, ensure the stamping face is oil-free for clean impressions.
- Use steady, centered pressure (hammer / press / heat) to avoid edge damage.
- Avoid over-striking β excessive force can deform the design.
- When heating, warm gradually to avoid thermal shock.
- Periodically inspect edges & details; if needed, get professionally re-polished.
- Always use a clean, flat backing surface and well-prepared material for best results.
π RETURNS & REFUNDS
π Returns & Refunds β Summary
Returns and refunds are accepted only for genuine design implementation defects
(such as incorrect engraving or manufacturing faults).
Please raise your request within 3 days of delivery and include clear proof
(photos/videos). Approved refunds will be issued to the original payment method
and may take 1β3 weeks to reflect, depending on banking timelines.
Not eligible: Custom or approved designs, color tone differences, or packaging variations.
All returns and refunds will be processed in line with local country regulations.
For support:
π International:
hello@cratly.com | π +91 991 007 9898
π TAXES & CUSTOM
π International Shipping β Taxes & Customs
For all international orders placed through our global website (cratly.com), we ship using a Delivered Duty Paid (DDP) model.
This means:
All applicable taxes, import duties, and customs charges are paid by us upfront before shipping.
You will not be required to pay any additional charges at the time of delivery.
Final prices shown at checkout are inclusive of all taxes and duties, so there are no hidden fees.
We work with trusted logistics partners to ensure smooth, duty-cleared delivery to your doorstep.
π If your country has any special regulations or restricted items, our team will contact you before dispatch.
β οΈ DISCLAIMER
β οΈ Important Usage & Design Guidelines
βοΈ Design Background: The background will always be removed, and only the main design will be used for stamp making. If you need the background to be retained, please contact us before placing your order for confirmation.
π¨ Digital Proofs: We do send digital previews or proofs by default.
πΊ Pottery Stamps & Soap Stamp : Intricate fonts or highly detailed designs cannot be produced on pottery stamps.
πΌοΈ File Quality: Low-resolution artwork may cause delays in production and delivery. Please upload clear, high-resolution files.
Brass Stamp will oxidise overtime, this is nature of material, and it is not considered as defect.
π§ͺ Practice First: We recommend testing your stamp on practice or non-sale pieces first to achieve the best impressions and avoid damaging final pieces.
πΏ Natural Wood Variation: We use authentic, natural wood. Shade and wood grain may vary, making each stamp truly unique.
π¦ SHIPPING SCHEDULE
π¦ Production & Delivery Timeline
All items are made to order starting from the 1st day after your order is placed.
Delivery typically takes 2β3 weeks, depending on the destination country and local regulations.
If there are any changes or delays in the timeline, we will inform you in advance.
π escalation
π Escalations & Support
For any escalations or urgent concerns, please contact us only via:
- Email: hello@cratly.com
- WhatsApp: +91 99100 79898
Our team will respond promptly to assist you.
Embracing small joys
Each item is designed to blend harmoniously with your living space while adding a unique touch. We aspire to bring balance and enrichment to everyday life.